Frequently Asked Questions

Everything you're wondering, answered honestly.

Getting Started

What is Community Living?

Community Living means everyone is given the opportunity to do as much, or as little, as they like. Some residents lead activities, others simply enjoy them, and many connect with and support one another directly. It's a model built to help residents avoid the three things that affect seniors most: loneliness, helplessness, and boredom.

Is there a minimum age to live at Cherish?

Cherish is designed for residents 55 and older, in an intergenerational community that includes residents well into their 100s.

How do I book a tour?

Call us at 250-478-4431 or go to our Book a Tour page, and we'll arrange a private visit at a time that works for you.

Daily Life

What is dining like?

Lunch and dinner are served daily in the Belvedere Dining Room, prepared fresh from scratch. Two seating times are available for each meal, one for residents happy to be seated wherever there's room, and a second for anyone who'd like a reservation or has a specific request.

Are pets allowed?

Yes, Cherish is pet-friendly, with some restrictions. Reach out to us directly to discuss your pet.

Can family and friends visit?

Absolutely. We encourage friends and family to visit, join us for meals, and participate in special events. Our close connections are so key to our wellness and mental health as we age, and Cherish does everything we can to continue to foster and build those relationships. 

Are there guest accommodations for visiting family?

Our Guest Suite is available for family & friends who are coming for short-term visits to see a Cherish Resident. It can be booked through our front desk by calling 250-478-4431. Payment for the accommodation can be made via Cash or Cheque.

Suites & Pricing

How much does it cost to live at Cherish?

Pricing depends on suite size, layout, and location within the building, and rates are subject to change. Contact us directly for current pricing and availability.

What's included in the monthly package?

Four meal services a day, weekly housekeeping, utilities, parking, full access to every amenity space, and our full calendar of special events and leisure offerings.

Are suites furnished?

No, suites are unfurnished, so you can bring the furniture and belongings that make your suite feel like home.

Is internet, phone, or cable included?

No, telecom isn't included in your monthly rate. TELUS PureFibre is available in the building, and residents choose and pay for their own cable, phone, and internet provider directly. We do have cable TV in our Courtyard Lounge for residents to be able to come down and enjoy, and will often play sporting events such as the Super Bowl, World Series, FIFA World Cup, Olympics, etc, in our Movie Theatre if possible.

Is financial assistance available?

Residents may be eligible for subsidized home care through Island Health, depending on income, and may also qualify for a rental subsidy through the SAFER program with BC Housing. Please note that Cherish does not provide financial assistance to apply for these programs; however, residents and their families can apply for assistance directly.

Building & Safety

How safe is the building?

Cherish was built with safety systems well beyond what's required by code, including intelligent particulate-based smoke detectors, heat-sensing sprinkler systems throughout every room and closet, and a public address system that allows first responders to communicate with the entire building at once.

What happens during a power outage?

The building has three elevators, one of which is powered by a generator, so elevator access is maintained even during an outage.

Is parking available?

Secure underground parking is available for select suites, for cars, scooters, and bicycles. There is also surface parking for vehicles in the main parking lot.

What Our Community Says

The staff at Cherish are the most sensitive, caring and heartfelt people I’ve known. So lucky to live here!
- L.W.
Cherish Resident
Being at Cherish is the best thing I have ever done! I never thought I would have this type of life after my husband passed away.
- L.L
Cherish Resident
The experience here at Cherish Retirement Living is unparalleled. It simply couldn't be better. This is the best I have felt in a very long time.
- A.B.
Cherish Resident

Still Have Questions?

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